About our store
What does PROSUCCÈS STORE sell?
Natural body and hair care — whipped shea butters, cold-processed soaps, lotions, body washes and hair care — plus a curated selection of perfumes and fragrances for men and women.
Who operates PROSUCCÈS STORE?
PROSUCCÈS STORE is operated by PROSUCCES LLC, a registered U.S. retail company founded in 2025 and based in Philadelphia, PA. Learn more about us.
Where are you located?
5205 N 5th St, Philadelphia, PA 19120. You can visit us or pick up your online order for free.
Are you a registered business?
Yes. PROSUCCES LLC is a registered U.S. business with an EIN and a Pennsylvania sales tax license.
Where else can I find you?
PROSUCCÈS STORE also sells on Amazon, Walmart, eBay, TikTok Shop and Vinted.
Orders and payment
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, PayPal and Google Pay. Checkout is secured by Shopify.
Do you charge sales tax?
Sales tax is calculated at checkout based on your shipping address, as required by law.
Shipping and delivery
Where do you ship?
Within the United States only.
How long does shipping take?
Orders are processed in 1 to 3 business days, then delivery usually takes 3 to 7 business days. You will receive an email with a tracking link as soon as your order ships.
How much is shipping?
$6.99 on orders under $50, and free on orders of $50 or more. Local pickup at our Philadelphia store is always free.
How can I track my order?
Use the tracking link in your shipping confirmation email, or sign in to your account to see your order status.
Returns
What is your return policy?
You can return unopened, unused products in their original packaging within 30 days of delivery. For health and hygiene reasons, we cannot accept returns on opened personal care products or fragrances. Email infos@prosucces.com with your order number to start a return.
What if my item arrives damaged?
Contact us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund at no cost to you.
Products
Are your products authentic?
Yes. We only sell 100% authentic products, carefully sourced for quality you can trust.
Are these products medicine?
No. They are cosmetics for external use only. If you have a skin condition, talk to your doctor before use, and stop use if irritation occurs.
Contact
Phone: 215-237-9407 · Email: infos@prosucces.com · WhatsApp: 215-237-9407
Monday to Saturday, 8:00 AM – 6:00 PM (EST). We reply to all messages within 24 hours.
